Pharmacists are no longer behind the curtain counting pills, they are out in front counseling patients as medical providers. The ongoing pandemic has and will continue to exacerbate this professional shift, specifically as it relates to the education and administration of the COVID-19 vaccine.
As the vaccine becomes more widely available, pharmacists will be put in a critical position to communicate the importance of getting the vaccine and returning for a second injection as we look at what will likely be a two-part process. Most patients will be looking to pharmacists to provide education, comfort, and assurance as it relates to all unknowns. There has never been a more optimal time for pharmacists to be regarded as the healthcare providers they are.
In early 2021, vaccine administration will be the most hands-on activity happening in the pharmacy. It will be imperative to streamline and automate as many processes as possible, to free up individual bandwidth for effective and efficient patient interaction.