Will Call Solutions: Improving the patient and staff experience
The experience both patients and staff have at the pharmacy is top priority, after all, in a retail pharmacy a point of sale is also a point of care. Patients want a predictable, “get in, get out” experience and staff don’t want to have to dig through bins looking for the correct script. In addition, accuracy and security are expected by both patients and pharmacy staff. Pharmacies that can minimize the chaos at the counter set themselves apart from the competition – cultivating patient loyalty, ensuring patient safety, and reducing errors. Our will call solutions improve your workflow and expand the pharmacy’s reach.
Talk to Parata About Will Call Solutions
Customer Consideration
Provide 24/7 secure prescription pick-up for late discharge patients and all shifts of workers to increase script capture. Extend your pharmacy’s reach beyond store hours without the added business costs of keeping the lights on. Ensure prescription access to patients in sprawling communities by providing a convenient spot for script pick-up.
WellSpot™ Prescription Pick-Up Locker
Break barriers to pharmacy accessibility. Improve wait times for scripts. Whether you’re filling employee scripts or have patients that need to pick up their meds during off hours, the Wellspot can help you expand the pharmacy’s reach and attract – and keep – customers.
Parata IntelliCab
Ditch the bins and bags. Parata IntelliCab offers a faster, more accurate, and more efficient workflow by using RFID technology to track medications as they move through the prescription filling process for maximum accuracy.