The dramatic shift in entry-level wage growth is deserved for pharmacy technicians. The rising storm of labor scarcity and increasing labor rates clearly justifies the implementation of automation — a decision that can lead to massively reduced levels of burnout, while also freeing up budget to pay staff what they deserve.
For pharmacies able to claim Section 179 for capital expenses, ROI of independent pharmacy can be seen in under two years of implementation. This type of cost savings, which can be returned to employees in the form of better wages, can drastically improve employee retention and in turn, likelihood of burnout as staff feel more appropriately compensated and appreciated.
Further, when staff feel appreciated, they provide better care. Better wages, combined with less menial, high-stress tasks, creates a dramatically more effective workforce that can be utilized to pursue other profitable initiatives and build lasting community relationships.
Finally, it’s time that pharmacy technicians get paid what they’re worth. It’s long overdue that we appreciate these frontline workers that are the backbone of our healthcare system, and recognize their role in healthcare delivery — with a workplace that treats them as such.