Do More with your Existing Staff
It’s no secret the ultimate goal in healthcare is to do more for patients with less cost. But how can this be put into practice? By centralizing prescription fill to one location, both health systems and retail pharmacy chains can reduce their overhead operating costs. Pharmacies can aggregate prescriptions from multiple locations and funnel them to a central fulfillment center. Prescriptions can then be assembled, verified, and delivered back to the pharmacy or mailed directly to the patient.
In the hospital setting, this could mean having one hospital within the health system manage prescription fills, allowing you to deploy pharmacists at other locations to participate in value-added services. Through this model, you are using less physical space to store meds but also expanding your services without adding additional staff. For example, one health system saw a 70% reduction in the cost to fill a prescription using a centralized model that served both their hospitals and outpatient locations compared to the traditional retail fill model.
For retail pharmacies, the challenge is always how to increase prescription volume with existing resources. By centralizing your filling operations, you may be able to do more mail order while closing a store-front location. This can dramatically reduce your operating costs without losing any patient volume. While a bulk of refill dispensing can be done in a centralized operation, in-store pharmacists can spend more time with patients — increasing patient wellness, satisfaction, and loyalty. Your team will also have more time for additional services like immunizations, wellness coaching, and point-of-care testing to add value and revenue.