Myth #4: Using my clinical team is safer than a robot, and I want to make sure everything is filled correctly.
Let’s face it, people make mistakes –and pharmacists unfortunately aren’t immune! On average, an estimated 7,000 deaths in the United States each year are caused by preventable medication errors, according to the Institute of Medicine. Medication errors also cost about $16.4 billion annually. Part of the reason to consider automation is for the accuracy in script fills. You don’t have to worry about if the robot is working too fast or got enough sleep the night before, or if it’s distracted by the customer in the front – it runs the same way, no matter what. Some automated packaging solutions even have visioning systems for an extra safety check.
This consistency also offers a more predictable growth model for your pharmacy compared to training staff. You know that a robot will produce X fills per hour, and if you add 3 hours, you can add 3X fills. The same is not always true for adding additional hours for your staff – if it’s possible at all with labor laws. Having predictable, repeatable results with automation allows you to scale your business more reliably.