This unexpected benefit takes some pharmacies by surprise. PASS helps your pharmacy reach that critical tipping point where synchronizing patients’ medications gives you big efficiency gains. Some sources put this around 100 patients, some say 10 percent of your patient base. (Our take: Why stop there? ☺ )
When you reach it, your workflow becomes more predictable. You know exactly who’s due to be filled on what day, and you can plan accordingly.
“PASS has this ability to almost make the pharmacy quiet. We have the phone calls and we have the patients walk in from the retail setting, but it’s not this feeling of a crazy pharmacy on a Monday morning, getting doctor calls, patient calls, faxes in,” Lindsay says. “It flows so well with the PASS software that it’s a very relaxing work environment even though we have all of this going on and we’re filling all these scripts. It’s very easy.”