When extreme weather hits, we will continue to ensure the safety of our employees while minimizing the effects on service. Please reach out to us if you need anything.
We are working to deliver the technology and advice you count on.
Parata Technical Assistance Center (PTAC)
888-989-7822
Our support agents are available from 8 a.m. to 11 p.m. every day.
Please be aware FedEx shipping schedules during extreme weather events may impact our deliveries.
If You Are in the Path of a Storm
We know you have a lot on your mind as you consider your safety and that of your family, team, and patients, as well as protecting your home and business. Here are some steps you can take to prepare your pharmacy.
Disaster Preparedness Resources
- Use this checklist for reminders on what to consider and document now
- Keep an eye on NCPA’s newsroom for more resources specific to Hurricane Florence
- Help patients find open pharmacies in areas impacted by disaster with Rx Open. If you haven’t enrolled your pharmacy yet, you can email admin@healthcareready.org to get on the map.
- Back up data from your Parata software applications.
- Shut down all Parata software applications.
- Shut down all computers and workstations.
- Power down all your Parata automation.
- Protect against water damage.
If you have computer workstations on the floor or low shelving, raise them. We also recommend using heavy plastic to wrap your Parata automation and any computers and workstations. Cover as much as you can to protect against water damage in the event of roof damage, leaks, or flooding.
Pharmacies have asked about running their Parata units on generators in case of a power outage. If you’re operating on generators, please keep these power draws in mind to make sure your generator can supply the appropriate amperage for your unit.
Parata PASS: up to 15A
Parata Max: When powering on, Max draws up to 35A for about 1 second, then sustains at up to 20A.
Our team is here to help. We will continue to ensure the safety of our employees while minimizing effects on service. Please reach out to us if you need anything.
Parata Technical Assistance Center (PTAC)
888-989-7822
Our support agents are available from 8 a.m. to 11 p.m. every day.
Most importantly: Stay safe.