Parata's COVID-19 Response

Parata Customer Community

Your Self-Service Portal

Get Training

Parata product documentation is available through the portal. You’ll find searchable resources for cleaning guidelines, user guides, and instruction manuals. A video library walks you through common operational and troubleshooting activities for vial dispensing and pouch packaging products.

For customers who previously used TCGRx Docebo to access training, the Parata Customer Community is your new home for online courses. Every course has been moved to this central portal and is your one-stop shop for managing your account.

Once you’ve accessed the portal, select Support and then Training Courses to then navigate the course catalog.

Online Classes and Training

If you do not have portal access, please contact the Parata Technical Assistance Center.

Manage Your Parata Account
Access online self-service to order supplies, manage and track service requests, and reference the drug calibrations database.
Cell or Disk Exchange
Arrange for a Baker cell and/or disk exchange through the site with just a few clicks.
Promote Your Pharmacy
Parata offers an extensive library of marketing materials, guidelines, and customizable templates for promoting your adherence packaging offerings to help you build relationships with facilities and prescribers and attract retail customers.
Discover the Marketing Tools