Tools & Resources

For Current Customers
Customer Community
This is the place to go for marketing materials, submitting a support ticket, viewing documentation and instructional videos. It’s also where you can order supplies or pay your bill online. If you are a current customer with a Customer Community account, log in.
Go to the Customer Community Site
Parata Points
We believe great customers should be recognized. That’s why we’ve created our rewards program and recently revamped it to be even better. Launched in 2018, Parata Points is our way of making earning points — and redeeming them — easy.
Learn more about parata points
For Everyone

Customer Success Stories

Our customers view Parata as a partner in their success. Read how these pharmacies are using our technology solutions to grow their businesses and help their patients live healthy lives.

Pharmacy Management with the Beacon® System

Utilizing the Beacon,the Shingle Springs Health pharmacy increased their completely filled prescriptions from 85% to 97.8% over the course of one year.

Automation Powers Health Park Pharmacy’s Care Transition Solution

Health Park Pharmacy in Raleigh, North Carolina, uses automation to help serve and support medical-at-home patients and expand services for the community.

It’s About Time at McDowell Professional Pharmacy

Not only have McDowell Professional Pharmacy’s own employees been impressed and pleased with the time Parata Max has given back to them, but the community has also taken notice. Learn more about this Kentucky pharmacy.

Success Tools

Videos! Tip sheets! Webinars! If it’s loaded with actionable advice to help your pharmacy thrive, it’s here. Even better, none of it is gated, so you don’t need to give us your information to view them. Explore our library at your leisure.

Video: Customer Interview with Peter Wolfe

Video: Making it Easy for Pharmacies and Patients

Free Pharmacists’ Time for Patient Care

The Out in Front Blog

We have lots of other things to share with you as well. Our articles and updates feature stories about the pharmacy industry and the many ways Parata helps put you out in front.

Ways to Customize PASS Packs

Updated: How to Leverage Section 179 to Save Big on Pharmacy Taxes

A Shift in Thinking About Automation