Technical Assistance a phone call away
Call us at home in Durham, NC. We’re ready to take your call from 8 a.m. to 11 p.m. (ET), every day of the year.
PTAC Engineers and Specialists:
- Route calls by product
- Perform remote diagnostics
- Earn industry and factory certification
- Resolve up to 85% of issues over the phone
- Resolve up to 75% of issues in 20 minutes or less
- Deliver Southern hospitality from our HQ in Durham
Get In Touch
Call PTAC888-989-7822
Submit a TicketLog on to the Customer Community with your credentials
